Pickleball Superstore offers free shippingon all orders of $50 USD or more when shipping to locations within the 48 continuous US states.
Orders shipping to locations outside of the 48 contiguous US states will incur a $5 flat rate fee.
All US orders under $50 USD will include a flat rate $4.95 fee for shipping.
Expedited US orders will include a flat rate $25 fee for shipping. Expedited orders will be shipped via a service such as or similiar to USPS Priority Mail or UPS Second Day.
Non-US, International shipping fees will be calculated by a Shopify process depending on order weight and shipping destination.
Your order will be processed as soon as possible, however it may take 2-3 business days to process. We are closed on the weekends and holidays, so orders received on Friday afternoon will ship on a following business day.
If you'd like to return a product, please mail it back to us at: 14662 Franklin Ave Unit F, Tustin CA 92780.
Our return policy is 30-days after the date of purchase for a full refund, for unused items only.
Once your return is received it will be inspected, then the refund will be applied to your original method of payment. Please allow 2-3 business days for your return to be processed. Please note, depending on your credit card or bank, it may take 2-10 business days for the refund to post to your account.
We currently do not offer exchanges. The best process is to return the product(s) you purchased and re-order the new product(s) you want. This keeps things simple!
REwards Program
Our Rewards program is FREE to enroll. Actually, when you enroll we'll issue you 500 points! This is equal to a $5 off coupon code.
Once you create an account, you will be able to see all your point balance, set your birthday, set your anniversary and review a list of program specific FAQs.
A pop-up will appear when you login to your account or you can always click on the "Earn Rewards" button in the bottom right of the screen.
Pickleball Paddles
We've assembled a great pickleball paddle buyers guide with tips and explanations. Enjoy by clicking this link to read.
Click on this link for the best pickleball paddles for kids.
Click on this link for the best pickleball paddles for beginners.
Click on this link for the best pickleball paddles for intermediate players.
Click on this link for the best pickleball paddles for advanced / professional players.
Pickleball Rules
Rule #1: The ball must stay inbounds.
Rule #2: There should be one bounce per side before a volley can be hit.
Rule #3: Serving must be done at the baseline.
Rule #4: The serve can't land in the no-volley zone or touch the non-volley zone line.
Rule #5: The game ends at 11 or 15 points, unless ralley scoring is used, then it's 21.
- Both players on the serving doubles team have the opportunity to serve and score points until they commit a fault *(except for the first service sequence of each new game).
- The first serve of each side-out is made from the right/even court.
- If a point is scored, the server switches sides and the server initiates the next serve from the left/odd court.
- As subsequent points are scored, the server continues switching back and forth until a fault is committed and the first server loses the serve.
- When the first server loses the serve the partner then serves from their correct side of the court (except for the first service sequence of the game*).
- The second server continues serving until his team commits a fault and loses the serve to the opposing team.
- Once the service goes to the opposition (at side out), the first serve is from the right/even court and both players on that team have the opportunity to serve and score points until their team commits two faults.
- In singles the server serves from the right/even court when his or her score is even and from the left/odd when the score is odd.
*At the beginning of each new game only one partner on the serving team has the opportunity to serve before faulting, after which the service passes to the receiving team.
- The server’s arm must be moving in an upward arc when the ball is struck.
- Paddle contact with the ball must not be made above the waist level.
- The head of the paddle must not be above the highest part of the wrist at contact.
- A ‘drop serve’ is also permitted in which case none of the elements above apply.
- At the time the ball is struck, the server’s feet may not touch the court or outside the imaginary extension of the sideline or centerline and at least one foot must be behind the baseline on the playing surface or the ground behind the baseline.
- The serve is made diagonally crosscourt and must land within the confines of the opposite diagonal court.
- Only one serve attempt is allowed per server.
- Points are scored only by the serving team.
- Games are normally played to 11 points, win by 2. Rally scoring is played to 21.
- Tournament games may be to 15 or 21, win by 2.
- When the serving team’s score is even (0, 2, 4, 6, 8, 10) the player who was the first server in the game for that team will be in the right/even court when serving or receiving; when odd (1, 3, 5, 7, 9) that player will be in the left/odd court when serving or receiving.
- When the ball is served, the receiving team must let it bounce before returning, and then the serving team must let it bounce before returning, thus two bounces.
- After the ball has bounced once in each team’s court, both teams may either volley the ball (hit the ball before it bounces) or play it off a bounce (ground stroke).
- The two-bounce pickleball rule eliminates the serve and volley advantage and extends rallies.
- The non-volley zone is the court area within 7 feet on both sides of the net.
- Volleying is prohibited within the non-volley zone.
- This rule prevents players from executing smashes from a position within the zone.
- It is a fault if, when volleying a ball, the player steps on the non-volley zone, including the line and/or when the player’s momentum causes them or anything they are wearing or carrying to touch the non-volley zone including the associated lines.It is a fault if, after volleying, a player is carried by momentum into or touches the non-volley zone, even if the volleyed ball is declared dead before this happens.
- A player may legally be in the non-volley zone any time other than when volleying a ball.
- The non-volley zone is commonly referred to as “the kitchen.”
- A ball contacting any part of any line, except the non-volley zone line on a serve, is considered “in.”
- A serve contacting the non-volley zone line is short and a fault.
- A fault is any action that stops play because of a rule violation.
- A fault by the receiving team results in a point for the serving team. - A fault by the serving team results in the server’s loss of serve or side out.
Miscellaneous
We will match or beat any competitors published prices.
The process does require some information however. If you see a product listed at a lower price elsewhere, this is all we require:
- We must verify that the website you want to price match is legitimate and an authorized dealer of the products they sell.
- We must confirm that the competitor has the same size and product in stock and ready to ship. If the same size and product is out of stock on the competitor's website, we are unable to match their price.
- We must confirm if the competitor charges sales tax and/or shipping fees since these are added to the final price of the product.
Once these points have been confirmed, contact us at info@pickleballsuperstore.com.
Outside of our standard Refund / Return Policy, you can contact the paddle manufacturer for their standard warranty. You'll need to keep and use your purchase receipt. For more warranty information including contact information, please visit our Warranty Page.
Keep in mind that your paddle must have an actual defect to be considered for a warranty review. Paddles affected by normal wear and tear, abuse and negligence will not be accepted.
Normal wear includes faded graphics, small dents or scratches (which don’t affect play) and markings/residue left by pickleballs on the face.
You should keep your paddle out of extreme temperatures and humid conditions to prevent early decomposition, and never use your paddle to hit anything other than a pickleball. Most manufacturers will not take back paddles that have been tampered with (re-glued, grip changed, etc.) or those that have been marked with permanent identification.
We support several clubs and organizations with our Wholesale Program. If you'd like more information on how we can be your wholesale suppler, please email us at info@pickleballsuperstore.com. Please note, you will need a reseller license or we'll have to charge any appropriate taxes.
Do you own a brand and want to list products for sale on our site? We are open to speaking and exploring options. Please contact us at info@pickleballsuperstore.com.
We'd love to speak to you further to explore options. We have a robust affiliate program in the works. Contact us at info@pickleballsuperstore.com or keep in touch with future email announcements.
