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We offer a 30-day return policy. If your paddle breaks during this period you can call us to help process a refund. We will provide you with a return label to send the defective paddle back. Used paddles, with normal wear, are not covered by warranty policy.
If you believe your paddle has developed a defect within the listed time frame(s), then you can contact the Brand directly to see if they will arrange an exchange. We can assist with a proof of purchase please, if needed. Please contact us at info@pickleballsuperstore.com.
Paddles affected by normal wear and tear, abuse and negligence will not be accepted.
Normal wear includes faded graphics, small dents or scratches (which don’t affect play) and markings/residue left by a pickleball on the face of the paddle. You should keep your paddle out of extreme temperatures and humid conditions to prevent early decomposition, and never use your paddle to hit anything other than a pickleball.
Most manufacturers will not take back paddles that have been tampered with (re-glued, grip changed, etc.) or those that have been marked with permanent identification, so if you want to put your name on your paddle, it’s best to use a sticker.
We try to keep this information as up to date as possible, but changes in warranties can occur so it’s best to check with the manufacturer to be sure your paddle is still covered under their terms.
|
Brand |
Warranty |
Contact Information |
|
Armour |
Limited lifetime warranty against manufacturer defects |
1-623-244-9770 |
|
Baddle |
1-year limited warranty against manufacturer defects, defective materials, and workmanship |
info@baddle.com |
|
Diadem |
1-year limited warranty against manufacturer defects, defective materials, and workmanship |
info@diademsports.com |
|
Engage |
Limited lifetime warranty against manufacturer defects |
1-888-615-2242 |
|
Franklin |
1-Year Limited warranty |
1-855-877-2327 |
|
GAMMA |
1-year limited warranty against manufacturing defects, defective materials and workmanship |
1-800-333-0337 |
|
Gearbox |
1-year limited warranty against manufacturing defects, defective materials and workmanship |
1-877-443-2726 |
|
HEAD |
1-year limited warranty against manufacturing defects, defective materials and workmanship |
1-855-877-2327 |
|
OneShot |
Limited lifetime warranty against manufactucturing defects if registered through OneShot within 14 days of purchase; 6-month handle breakage repair or replacement. Replacement paddles will not be covered under performance guarantee. |
|
|
ONIX / Escalade Sports |
1-year warranty on all non-wood paddles. 90 days on wood paddles |
1-855-877-2327 |
|
Paddletek |
Limited lifetime warranty against manufacturer defects and workmanship |
1-866-972-3353 |
|
ProKennex |
1-Year Limited warranty |
1-855-877-2327 |
|
PROLITE Sports |
1-year limited warranty against manufacturer defects, defective materials, and workmanship; 1-year no dead spot guarantee |
1-262-323-6313 |
|
Selkirk Sport |
Limited lifetime warranty |
1-800-759-4326 |
|
Vulcan |
1-year limited warranty against manufacturing defects or workmanship |
800-826-6373 |
|
Wilson |
6-month warranty |
1-800-272-6060 or returns@wilson.com |
